All sales are final. For the sanitary reason, we do not accept any returns and exchanges. We do not make any refund to any customers.
TA2.com Exchange Policy
We will gladly exchange your product, within 10 days from the purchase date, for any of the following reasons.
If you received a defective stamp, such as chipped, cracked or with a flaw.
If you receive a dry ink pad.
If you receive a dry tattoo pen.
To exchange a product, please do the following:
Contact us via our web store Sales Support Department section to explain the reason.
Once you have contacted us, you will receive an email from us with an exchange tracking number and further instructions on how to return the product to us. Do not send back your product until you receive an email and proper confirmation from us.
Exchanges will be made and send to you once we have received your product.
Also please note the following:
All returns must be sent prepaid.
Shipping and handling fees related to sending back the exchanged product to you will be paid by us.
You will need to include a copy of your Order/Invoice with your returned order. Orders for exchange without a copy of a valid invoice will not be accepted.
Exchanges will be made for an equal product, no replacements will be given for other designs unless the stamp design or product has been discontinued or is no longer available, in such case we will contact you, so that you can chose another product of equal or lesser value.
Exchanges will not be made to worn-out, exhausted or dry ink pads do to excessive use.
If you have any questions or concerns, do not hesitate to contact us.
